We will carry out our work with fairness and respect, honesty and integrity.

We will value, expect and endeavour to maintain mutual trust with our members and partners.

We shall go further than just the letter of the law when it comes to handling your personal information, and ensure that we adopt and always maintain good practice standards.

We are committed to the importance of Continuing Professional Development and will strive to assist our members to achieve their goals.

We will learn from successes and mistakes, respond positively to feedback, and strive for excellence in all that we do.

We will respond positively to change, remain flexible, and encourage the contribution of others.

We are committed to diversity & equal opportunities and will actively challenge prejudice and discrimination.

We will accept responsibility and remain accountable for all of our actions and performances as set out in our Terms & Conditions.