Andy Boardman died on duty in Broseley, Shropshire, on Tuesday.
He has died after collapsing on duty.
Chief Constable Pippa Mills described PC Boardman as a “familiar and friendly face” across the communities he had served, added that he had been “well-liked” by his colleagues.
In a statement, she said the officer had been responding to an incident alongside West Midlands Ambulance Service paramedics, when he was taken ill.
She said: “This is a terrible shock for everyone that knew Andy and my thoughts, and the thoughts of all of us at West Mercia Police, are with his wife, Luci, their two daughters and all his family, friends and colleagues.
“I want to pass on our sincere thanks to the paramedics who did everything they possibly could for Andy and to the officers that were with him.”
His wife also asked police to thank colleagues and members of the public who had sent messages of support.
PC Boardman started his career with West Midlands Police in 2007, having previously served in the armed forces for seven years.
During his time with the West Mercia Police force, he had worked in the towns of Kidderminster and Stourport, as well as within the Safer Neighbourhood Team for Broseley and Much Wenlock.
(Image: West Mercia Police)